Shipping & Delivery

At Rivium Labs LLP, we aim to process and deliver orders as smoothly as possible. This policy provides general information about shipping and delivery of orders placed through the Rivium website.

Shipping Availability

We generally ship orders to locations across India, subject to serviceability at the delivery address.

Shipping availability and applicable charges, if any, may vary depending on the destination and order.

Order Processing

Orders are processed after successful payment confirmation and order verification.

Processing and dispatch times may vary depending on product availability, order volume, holidays, and other operational factors.

Delivery

Delivery timelines shown during checkout or communicated after placing an order are estimates and may vary.

Actual delivery may be affected by factors such as the delivery location, logistics operations, weather, public holidays, transportation disruptions, or other circumstances outside our control.

Shipment Tracking

Where tracking is available, shipment details may be provided after the order has been dispatched. Customers can use the tracking information provided to follow the shipment through the applicable delivery partner.

Delivery Issues

Customers are requested to ensure that the delivery address and contact information provided at checkout are accurate.

If a shipment is delayed, returned, undeliverable, or otherwise affected due to incorrect address details, recipient unavailability, or other delivery-related circumstances, the resolution may depend on the applicable logistics service and the circumstances of the shipment.

For products received damaged, incorrect, or incomplete, please contact us through the available support channels at the earliest.

Shipping Policy Updates

Rivium Labs LLP may update this Shipping Policy from time to time. The latest version published on this page will apply to orders placed thereafter.

For matters not specifically covered under this policy, please refer to the applicable policies and Terms & Conditions available on the Rivium website.